Data protection policy

Data protection policy

Protecting your personal data is very important to tus, therefore, we want to explain in a simple and transparent manner how we handle data security.

1. Registry Manager for your personal information

We from Ballograf AB are responsible for the personal information we receive from you. Regarding the processing of personal data, we comply with the current legislation.

Ballograf AB

Klangfärgsgatan 11A 

42652 Västra Frölunda

Sweden

Telephone: +46 31 769 14 53

Email: info@ballograf.se

CEO and Data Protection Officer: Peter Orrgren

Organisationnumber: 556667-0591

Email for data protection / removal: dataprotection@ballograf.se

2. Who has access to your information?

We do not forward your information to third parties for use in marketing purposes. On the other hand, Ballograf passes some of the information to our service providers in order to offer you the best possible service.

Service providers take care of some services for us, such as billing, and therefore need access to your information. However, they can only use your data to a very limited extent.

3. What is the reason for us to collect your information?

We need your personal information to provide you with the best service. Below you can see what exactly we need your data for:

- processing of your purchase and associated administration and accounting

- the opportunity to help you through our customer service department

- For marketing purposes

- Because we have to comply with the legislation and, for example, according to the Accounting Act, save some information.

- To prevent our services from being abused

4. Where do we storage your personal data?

When we process your data, storage takes place within the EEA.

5. How do we ensure your information is safe with us?

We handle your data with utmost caution to ensure that your data is safe with us. At the same time, however, we would like to note that web services, connections, etc. never are completely safe. Using our routines, we look forward to just collecting the information we really need and saving nothing longer than necessary.

6. Your right to rectification

If your information is incorrect or incomplete, you have the right to correct or supplement it. Please contact us at dataprotection@ballograf.se.

7. Your right to data portability

You have the right to extract the personal data collected by Ballograf AB if we have collected the information in accordance with your agreement, by your consent or in an automated manner. The right applies only to the personal information that Ballograf AB has received from you.

8. Your right to object

You can always object to your information that we handle. Your right is therefore to deny direct marketing from us. You can unsubscribe to any kind of direct marketing in order to be mailed to you. If you need help, just inform us via dataprotection@ballograf.se.

9. Your right to delete

The right to delete means that you may remove any data we receive from you at any time. However, there are some situations where we can not delete your information because the law does not allow a deletion. For example, we need to save some data after your purchase according to the accounting laws.